THE HUMAN FACTOR
CYBERX’S SUITE OF EXPERT ICS SECURITY SERVICES
SOC ENABLEMENT SERVICES
We’ll help enable your SOC team via in-depth workshops introducing them to IoT/ICS protocols, devices, use cases, and workflows. We’ll also customize your current SOC workflows to support the unique characteristics of IoT/ICS, and develop custom integrations with your existing IT security stack (SIEMs, ticketing systems, firewalls, secure remote access, etc.).
INCIDENT RESPONSE & FORENSIC SERVICES
CyberX experts are also available to supplement your team or service provider with critical IoT/ICS incident response activities:
- Case and scope analysis
- Data acquisition and preservation
- Network- and host-layer forensics
- Malware analysis
- Remediation and clean-up
- Comprehensive IR report with recommendations
We also offer incident response and response readiness assessments to test and improve your team’s IR process.
CyberX customers receive standard expert support, including technical support, software & threat intelligence updates, online help & case management, and hardware repair/replacement under warranty. We also offer premium support options, including a dedicated customer success manager, priority routing of issues & enhancement requests, ongoing health checks, and membership in our Customer Advisory Board.
CyberX experts set your team up for success with a range of onboarding and planning services. Onboarding services are either on-site or remote, and include a dedicated project manager who works closely with your own project manager on rollout activities. We also offer network architecture planning, which includes a thorough review of your IoT/OT network architecture to identify ideal locations for centrally-managed CyberX sensors.
Read the solution brief describing our service offerings
Primary Use Cases
Every organization is at a different stage in their IoT & ICS cybersecurity maturity. Just as adversaries are becoming increasingly sophisticated, organizations are also continually challenged to up their game. CyberX enables you to easily adopt new capabilities to match your organizational readiness.